iBuzzu (“Provider,” “we,” “our” or “us”) operates the iBuzzu service (the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Service and our websites (https://ibuzzu.com and related subdomains). By using our Service, you agree to the collection and use of information as described in this policy.
1. Information We Collect
1.1 Information You Provide
- Account Data: When you sign up to use the Service, we collect your name, email address, and venue name.
- Staff Users: Names and email addresses for additional staff members you invite.
- Order Data: Order numbers you manually enter (if you choose not to auto-generate).
1.2 Information We Collect Automatically
- Usage Data: Information about how you and your invited staff interact with the Service (e.g. pages visited, actions taken).
- Device & Browser Data: IP address, browser type, operating system, and device identifiers.
- Cookies & Tracking: We use cookies and similar tracking technologies (e.g. local storage) to operate and improve the Service.
2. How We Use Your Information
- To provide, maintain, and improve the Service.
- To manage your account, send you updates, security alerts, and support messages.
- To monitor and analyze usage and trends, and to personalize your experience.
- To detect, investigate, and prevent fraud, abuse, security incidents, or other wrongdoing.
3. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area, our legal basis for collecting and using personal data is one or more of the following:
- Contract Performance: Processing is necessary to fulfill our contract with you.
- Legitimate Interests: Processing is necessary for our legitimate interests in providing, securing, and improving the Service, provided such interests are not overridden by your rights.
- Compliance with Legal Obligations: Processing is required by applicable law.
4. Data Sharing & Disclosure
We will not sell or rent your personal data to third parties. We may share data as follows:
- Service Providers: With trusted third-party vendors who perform services on our behalf (e.g. hosting, email delivery, analytics).
- Legal Requirements: When required by law, regulation, or legal process, or to respond to lawful requests by public authorities.
- Business Transfers: In connection with a merger, acquisition, sale of assets, or financing.
5. Data Retention
- We retain your account and Customer Data for as long as your account is active or as needed to provide the Service.
- If you terminate your account, we may delete your data immediately but in no event later than 30 days after termination.
6. Security
We implement commercially reasonable administrative, technical, and physical safeguards to protect your information. However, no system is impenetrable, and we cannot guarantee absolute security.
7. Your Rights
If you are in the EEA or UK, you have the following rights under GDPR:
- Access your personal data.
- Rectify inaccurate or incomplete data.
- Erase your data (“right to be forgotten”).
- Restrict or object to processing.
- Data portability.
- Withdraw consent (where processing is based on consent).
To exercise these rights, please contact us at hello@ibuzzu.com.
8. International Transfers
Your information may be stored and processed in Denmark or any other country where our service providers maintain facilities. We will take steps to ensure appropriate safeguards for cross-border transfers.
9. Children's Privacy
Our Service is not intended for children under 16. We do not knowingly collect personal data from children under 16. If you learn we have collected such data, please contact us to request deletion.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the Last updated date and post the updated policy at https://ibuzzu.com/privacy.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please email us at: hello@ibuzzu.com
Last updated: July 24, 2025