Provider: iBuzzu.
Customer: the entity agreeing to these Terms, referred to herein as “Customer.”
iBuzzu is a cloud-hosted, QR-driven guest notification system that lets venues notify guests when their order is ready—without any downloads or sign-ups.
Access requires a stable internet connection and is available via web browser; no installation is required. Onboarding includes account setup, venue naming, staff invitations, and printing QR codes—typically live in under 5 minutes. Customer is responsible for procuring, configuring, and supporting any hardware (e.g., computers, tablets, displays, printers) needed to access and use the Services.
Customer may obtain support by emailing hello@ibuzzu.com. Provider makes no guarantees regarding response times or resolution of support inquiries.
Customer shall not use the Services to:
Violation of this Section 3.5 may constitute a material breach and entitle Provider to suspend or terminate the Services under Section 5.2.
Customer shall pay Provider a subscription fee of USD 100 per venue, billed annually in advance.
Payment is via credit card and subscriptions auto-renew each year on the anniversary of the Initial Term. Fees already paid are non-refundable.
Provider may suspend Services for non-payment. Overdue amounts accrue interest at the lesser of 1.5% per month or the maximum legal rate.
All fees exclude taxes. Customer is responsible for applicable taxes.
This Agreement begins on the date Customer first accesses the Services and continues until terminated as set forth herein.
Either party may terminate for material breach with 30 days' notice if the breach is uncured. Customer may cancel subscriptions at any time; paid fees remain non-refundable.
Upon termination, Customer's access to the Services ends immediately. Provider may delete all Customer Data immediately upon termination.
Customer retains all rights in Customer Data; Provider acquires no ownership rights.
Provider will maintain commercially reasonable administrative, technical, and physical safeguards designed to protect Customer Data against unauthorized access, disclosure, alteration, or destruction. Customer acknowledges that no system can be entirely secure and that use of the Services is at Customer's own risk.
Provider's Privacy Policy (https://ibuzzu.com/privacy) governs personal data processing and is incorporated by reference.
Customer Indemnification. Customer shall defend, indemnify, and hold harmless Provider and its affiliates, officers, directors, employees, and agents from any claim, liability, loss, damage, or expense (including reasonable attorneys' fees) arising out of or related to Customer's use of the Services, Customer Data, or breach of this Agreement.
Provider retains all rights to the Services, software, documentation, and trademarks.
Customer grants Provider a non-exclusive license to use feedback for improving the Services.
Each party agrees to protect the other's confidential information and not disclose it, except as required by law.
Provider warrants that the Services will conform in all material respects to published documentation.
Provider makes no guarantees regarding availability, uptime, or uninterrupted access to the Services.
THE SERVICES ARE PROVIDED “AS IS” WITHOUT OTHER WARRANTIES.
LIABILITY IS LIMITED TO FEES PAID IN THE PRIOR 12 MONTHS. PROVIDER IS NOT LIABLE FOR INDIRECT OR CONSEQUENTIAL DAMAGES.
This Agreement is governed by the laws of Denmark.
This Agreement is the entire agreement and supersedes prior proposals.
Provider may update these Terms with 30 days' notice; continued use constitutes acceptance.
Neither party shall be liable for any failure or delay in performing its obligations under this Agreement due to events beyond its reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, governmental actions, labor disputes, or failures in telecommunications or hosting infrastructure. Affected party shall notify the other promptly and resume performance as soon as practicable.
Provider may modify, suspend, or discontinue all or any part of the Services at any time without notice. Provider shall not be liable to Customer or any third party for any modification, suspension, or discontinuation of the Services.
Last updated: July 24, 2025